Privacy policy

At Nicilian, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.nicilian.com and use our services.

By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details.

  • Order Information: Details about products you purchase, shipping preferences, and order history.

  • Device Information: Information about the device you use to access our website, including IP address, web browser, and time zone.

  • Usage Data: How you interact with our website, including pages visited and links clicked.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your orders, account, or customer service needs.

  • Send you promotional emails or marketing communications (only if you opt in).

  • Improve and optimize our website and services.

  • Detect and prevent fraud or security breaches.

3. Sharing Your Information

We may share your information with trusted third parties, such as:

  • Payment processors (for secure payment transactions).

  • Shipping and fulfillment partners (such as SwftBox) to deliver your orders.

  • Service providers who help us operate our website (such as email marketing platforms, analytics services).

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us understand site traffic and user behavior.
 You can disable cookies through your browser settings, but it may affect the functionality of the website.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Request the deletion of your personal data (subject to certain legal obligations).

  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at support@nicilian.com.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
 However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. International Customers

If you are accessing our website from outside the United Arab Emirates, please be aware that your information will be processed and stored in accordance with UAE laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
 We encourage you to review this policy periodically.

9. Contact Us

For any questions about this Privacy Policy or how we handle your information, please contact us at:
 📩 support@nicilian.com

 

 

Last Updated: April 2025